Customer Service and Business Development Administrator

Job description

Air Energy Limited is a Compressed Air Sales, Installation and Service Specialist based in Hertford. We are an authorised distributor for some of the UK’s leading manufacturers of compressed air and vacuum equipment, as well as aftermarket parts/ downstream equipment.

Our industry caters to a variety of different sectors. We have a varied customer base and deal with many different industries; Pharmaceuticals, Aviation, Food & Beverage, Mechanical and more. Compressed Air is a crucial element in many organisations being able to function effectively and carry out their day-to-day processes.

Air Energy is situated on Mead Lane in Hertford, our offices overlook the meads which offer a nice place for employees to go for a walk at lunchtime. Our team offers a family feel with everyone working out of one location and communicating daily.

We are looking for a new team member who can confidently and effectively liaise with customers and suppliers to maintain exceptional customer service and quality. The role will be primarily sales and business development administrative responsibilities. However, the successful candidate will also assist with other areas.

The successful candidate will work closely with our business development/ sales team to support growth and success of Air Energy Limited. Your role will be assisting with multiple business areas, offering you variety, vast experience and opportunity for professional growth. You will need to work well within a team, collaborating with others, deliver a professional and positive experience to our customers and be motivated to succeed.

Primary responsibilities

  • Processing customer orders from initial quoting stage to invoicing promptly and accurately
  • Effectively liaising via telephone and email with business stakeholders, building and maintaining relationships with suppliers and customers
  • Assisting with maintaining and developing our quality management system, reporting non-conformities, developing processes as required and maintaining customer satisfaction
  • Other ad hoc duties as required

Who are we looking for?

Our ideal candidate will have excellent written and verbal communication skills. They will need to be organised and adaptable, with a hands on approach to complete outstanding tasks. We are a friendly team and all employees are encouraged to support any areas of the business which need assistance. The successful candidate will need to be outgoing, show a willingness to learn and drive to excel.

Requirements

  • C (4/5) or above in Math’s and English GCSE
  • Residence within 20 miles of SG13 7UB
  • Can-do attitude, ability to work effectively as part of a team and independently

Benefits

  • 25 days holiday entitlement
  • Company Pension
  • Potential development opportunities
  • On-site free parking
  • Team building and wellness

Air Energy Ltd are continuing to grow, there could be potential for the right candidate to progress within the business, dependent on their development.

 

Salary (dependent on experience): £19,000.00-£24,000.00 per year

8am-5pm, Monday-Friday

Full-time, Permanent

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